E-commerce · WhatsApp automation

AI chatbot + agent console on the official WhatsApp Business API — built for stores losing sales after hours.

Client

E-commerce · WhatsApp automation

Year

2026

Role

Architecture · Build · Proposal

Status

Proposal

Stack
  • Next.js 15
  • WhatsApp Business API
  • AI Gateway
  • Neon
  • Drizzle
WhatsApp Automation for E-commerce
WhatsApp Automation for E-commerce — 1
WhatsApp Automation for E-commerce — 2

The problem

Small e-commerce operators lose orders the moment business hours end. 38% of inbound inquiries land after 8pm, and the team is already buried under repeat FAQs during the day — qualifying leads, repeating prices, asking for the same name + budget + interest over and over.

Conversation data goes nowhere. There's no dashboard, no attribution, no record of which chats turned into sales.

What we built

A WhatsApp automation platform on the official Meta Business API: an AI-powered chatbot handles FAQs and lead qualification 24/7, captures structured data (name, budget, interest), then hands off to a human agent with the full conversation in context.

Dashboard for the team covers inbox, inventory, and business intelligence — every conversation tagged, every sale attributed. Delivered inside the $1,000 package, paid in five instalments of $200 with nothing up front; $40/month from delivery, plus Meta API costs (inbound is free, only outgoing messages bill).

Results

  1. 01412 conversations / 187 qualified leads / 38 sales closed in a 30-day sample
  2. 0245% lead-to-qualified conversion rate, 1.8-minute average response time
  3. 0394% customer satisfaction with the AI-first flow
  4. 04Captures the 38% of inbound inquiries arriving after 8pm
Live demo

Live demo store. Walk through the customer-facing chat and the operator dashboard end-to-end.

Back to work

Book your free 30-minute audit.

Tell us what you have. In 48 hours you get a 2-page report and a clear next step.

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