Logistics · B2C tracking

The missing B2C piece for a decades-old logistics company with 20,000+ active customers.

Client

Logistics · B2C tracking

Year

2025

Role

Architecture · Build · Proposal

Status

Proposal

Stack
  • Next.js 15
  • Vercel
  • WhatsApp Cloud API
  • Stripe
  • AWS
CargoTrack — B2C Logistics Tracking
CargoTrack — B2C Logistics Tracking — 1
CargoTrack — B2C Logistics Tracking — 2
CargoTrack — B2C Logistics Tracking — 3

The problem

A Nicaraguan logistics company with over two decades in the market runs separate B2B ops, operator, and outsourcing systems — but had no consumer-facing app. 20,000+ active customers were forced through call-center workflows for tracking, shipping requests, and account questions.

What we built

CargoTrack — a B2C tracking and shipping app on Next.js + Vercel + AWS, mirroring the FedEx / Amazon experience over the company's existing 250+ national destinations and 220+ international corridors.

WhatsApp Business notifications on every milestone, Stripe + local payment rails, and an admin console for the customer-experience team to handle escalations.

Results

  1. 01Self-serve tracking for 20,000+ active customers
  2. 02WhatsApp milestone notifications replace inbound call volume
  3. 03B2C shipping requests bypass the call-center queue
  4. 04Bilingual EN/ES from day one
Live demo

Pre-implementation demo. Click any link in the iframe — it's a navigable 15-page mockup.

Back to work

Book your free 30-minute audit.

Tell us what you have. In 48 hours you get a 2-page report and a clear next step.

  • 50+ municipal deployments
  • We tell you if you don’t need us
  • No contract to book the call