GeoLink
ES
Logistics · Virtual locker

Virtual locker Miami → Nicaragua. Turns 15 daily 'did my package arrive?' inquiries into zero.

Client

Logistics · Virtual locker

Year

2025

Role

Architecture · Build · Proposal

Status

Proposal

Stack
  • Next.js 15
  • Neon
  • Drizzle
  • WhatsApp Cloud API
  • BAC
  • LAFISE
Virtual Locker Miami → Nicaragua
Virtual Locker Miami → Nicaragua — 1
Virtual Locker Miami → Nicaragua — 2

The problem

The client has run a Miami → Nicaragua locker service for 20+ years. Customer anxiety at every milestone turned into 10–20 inbound WhatsApp inquiries per day, pulling operators off the receiving floor.

What we built

A bilingual customer portal + ops console. Carrier APIs (Shippo + Amazon OAuth) automate Miami receipt with photo capture. Every milestone — received, consolidated, in transit, ready for pickup — fires a templated WhatsApp Business message and email in Spanish.

BAC Credomatic + LAFISE + Banpro payment rails. Vercel Blob for package photos. Auth.js with WhatsApp OTP.

Results

  1. 01Projected: ~15 daily WhatsApp inquiries → 0
  2. 02Miami floor: spreadsheet → ops console with photo audit
  3. 033 local payment methods native (BAC, LAFISE, Banpro)
  4. 04Bilingual EN/ES from day one
Live demo

Pre-implementation demo. 16 pages, fully cross-linked, navigable.

← Back to work

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